Privacy Policy

This privacy notice explains how Exective Tours and Travels handles personal information when you contact us, request a quote or arrange a journey.

Contact details

Exective Tours and Travels
Based in Stoke-on-Trent, United Kingdom
Phone: 07868 759687
Email: executivetourstravel49@gmail.com

Information we may collect

• Your name and contact details.
• Pickup and destination details, journey date and time.
• Passenger, luggage and flight information where relevant to the journey.
• Messages and other information you choose to provide when contacting us.

How we use your information

We use personal information to respond to enquiries, prepare or confirm quotes, arrange and provide transport services, communicate about a journey, maintain business records and deal with questions or complaints.

Lawful basis

Depending on the situation, we may process personal information because it is necessary to take steps at your request before entering into a contract, to perform a contract with you, to meet a legal obligation, or because we have a legitimate business interest in responding to enquiries and operating our service.

Website fare calculator

The current fare calculator runs in your browser and does not submit the pickup or destination entered into the calculator to our own database. If the calculator is later connected to an online booking, maps, analytics or payment service, this notice should be updated before that feature is launched.

Who we may share information with

We may share information where reasonably necessary with drivers or transport providers involved in fulfilling your journey, and with service providers used to communicate with you, such as email or messaging providers. We may also disclose information where required by law.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose it was collected, including providing the journey, handling enquiries, maintaining appropriate business records and meeting applicable legal or accounting requirements.

Your data protection rights

Depending on the circumstances, you may have rights over your personal information, including asking for access, correction, deletion, restriction or objection. To make a request, contact us using the details above.

Complaints

If you have concerns about how we use your information, please contact us first. You can also complain to the UK Information Commissioner's Office (ICO) through its official website.

Changes to this notice

We may update this notice when our website, booking process or service providers change.